Effective Date: July 16, 2025
Contact Email: support@crystalora.store
Business Address: 167–169 Great Portland Street, W1W 5PF, London, UK

1. Overview

This website is operated by Crystalora. Throughout the site, the terms “we”, “us” and “our” refer to Crystalora. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service, including additional terms and policies referenced herein.

If you do not agree to these terms, please do not access or use the site.

2. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, or violate any laws in your jurisdiction (including copyright laws).

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card info) may be transferred unencrypted.

4. Product Information

We strive to display product images and descriptions as accurately as possible, but we do not guarantee that all product information (e.g., color, crystal shape, energy benefits) will be 100% accurate, complete, or current.

All products are handmade and unique — slight variations may occur.

5. Pricing and Modifications

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product or service at any time without liability.

6. Order Acceptance

We reserve the right to refuse or cancel any order for reasons including but not limited to: product availability, pricing errors, suspected fraud, or violations of these Terms.

7. Third-Party Tools & Links

We may provide access to third-party tools or links (e.g., payment processors, social media) which we do not monitor or control. You agree that we provide such tools “as is” and are not responsible for any third-party content or services.

8. User Comments and Submissions

If you send comments, reviews, or suggestions (whether online, by email, or otherwise), you agree that we may use, edit, and publish them without restriction.

You agree not to post any unlawful, abusive, or misleading content.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.
(See: Privacy Policy)

10. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that use of our service will be uninterrupted, timely, or error-free.

Products are provided “as is” and “as available” without any warranties. Crystalora shall not be liable for any injury, loss, or damages arising from your use of our site or products.

11. Indemnification

You agree to indemnify and hold Crystalora harmless from any claims or demands made by third parties due to your breach of these Terms or your violation of any law or third-party rights.

12. Termination

These Terms remain effective unless terminated by either you or us. You may terminate these Terms at any time by discontinuing use of our site.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

14. Changes to Terms

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page, and your continued use of the site means acceptance of those changes.

Contact Information

For any questions regarding these Terms of Service, please contact:
Email: support@crystalora.store
Address: Crystalora, 167–169 Great Portland Street, W1W 5PF, London, UK